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Hey {name|there}! 👋

The customer reported that the assisant in the case is repeatedly crashing, stating (It keeps crashing). They confirmed that the same error is occurring. The screenshot indicates the following error “Something went wrong while processing your request. Please try again. If this continues, contact <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="mailto:support@whisperit.ai">support@whisperit.ai</a> for assistance”The case id is <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://whisperit.ai/protected/cases/60bcc16a-3b48-4b36-b9cc-e136f0088371">https://whisperit.ai/protected/cases/60bcc16a-3b48-4b36-b9cc-e136f0088371</a>

Le client a signalé que l'assistant utilisé dans ce cas plante à plusieurs reprises, en précisant (Il plante sans cesse). Il a confirmé que la même erreur se produit. La capture d'écran indique l'erreur suivante : « Une erreur s'est produite lors du traitement de votre demande. Veuillez réessayer. Si le problème persiste, contactez <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="mailto:support@whisperit.ai">support@whisperit.ai</a> pour obtenir de l'aide »L'identifiant du dossier est <a target="_blank" rel="noopener noreferrer nofollow" class="link" href="https://whisperit.ai/protected/cases/60bcc16a-3b48-4b36-b9cc-e136f0088371">https://whisperit.ai/protected/cases/60bcc16a-3b48-4b36-b9cc-e136f0088371</a>

Case Assistant plante sans cesse

Case Assistant repeatedly crashing

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Whisperit

Case Assistant repeatedly crashing

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