As a user, when I export my Whisperit document to a Word document, the text in numbered list items is duplicated. Additionally, the numbering format is broken.

je viens de dicter 14 minutes de courrier avec l’assistant, et je ne vois rien nul part, la dictée semble perdue, ce qui est extrêmement embêtant.. je ne vois pas de moyen de la récupérer.

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When I write a document there is a possibility to save it as a starter template. Then I look in templates and I can't find that template.

The customer reports an issue when attempting to upload a file to case `215a7877-66bb-44fe-a771-3a2e7f097d10`. They state that the system repeatedly asks the same question, preventing the file from being successfully uploaded. https://whisperit.ai/protected/cases/215a7877-66bb-44fe-a771-3a2e7f097d10 Thought: This user uses a lot of OCR - is the upload related to his limits?

Customer reports an issue where files renamed in bulk by the AI do not retain their new names upon download. While the AI successfully renames the files within the application interface, the downloaded files revert to their original filenames. The customer has provided a link (https://www.swisstransfer.com/d/e3f5a9d7-5af9-44b9-b92a-e4f0d21c0a49) to illustrate the problem. The admin was initially unable to reproduce the issue and requested the specific command or message used for the AI renaming. User sends video.: https://drive.google.com/file/d/1oxry4YaC_DyegU2FtTEr3A-4kaRI6LmV/view?usp=sharing As when reproducing this error - the assistant gets stuck after the confirmation steps and I can't continue.

The customer reported that the assisant in the case is repeatedly crashing, stating (It keeps crashing). They confirmed that the same error is occurring. The screenshot indicates the following error “Something went wrong while processing your request. Please try again. If this continues, contact support@whisperit.ai for assistance” The case id is https://whisperit.ai/protected/cases/60bcc16a-3b48-4b36-b9cc-e136f0088371

As a user, I see activities that are tagged as my actions - but I haven’t done anything about them. PS: it might be related to another issue in the “Recent work” where I see stuff that I haven’t worked on.

Whisperit Feedback

1

Bug

As a user, I want to see only work from me - not from my colleagues (or others??). Currently, i see work that are not mine. It’s concerning as I don’t know what are they.

Whisperit Feedback

1

The customer reports that the Whisperit assistant is unable to generate complete responses for a specific query, instead stating it cannot assist. The customer attempted basic troubleshooting steps including logging out and refreshing the page without success. Further testing by the customer indicates the assistant functions correctly with other inputs, suggesting the issue is specific to the provided information. The customer speculates this behavior might be related to the sensitive nature of the case being discussed (fictional resolution of a real, known, sensitive case). The URL for the affected chat has been provided: https://whisperit.ai/protected/assistant/5166b994-f63b-4db8-96d6-344c613abc7f.

Feedback following a call this morning with Me Fontana (Palma & Fontana law firm). Since the release of V3, they’ve been quite unhappy because they feel there have been several regressions, especially around the dictation/export workflow. Their main issue is the removal of the direct email export button after a dictation. Previously, they could send a dictation to their mailbox in one click so that secretaries could immediately process and format it. Today, they feel the workflow has become much more manual and cumbersome. As a result, they and some associates have gone back to using their old dictaphone/workflow for dictations. Main needs identified: bring back a simple and fast email export flow ideally add a “Send to secretary” type button maintain a smooth workflow for secretaries who do not use Whisperit Positive point: they really like the new legal assistant/research features in V3. The frustration is mainly focused on the dictation → email export workflow.

Customer reports that the 'stop search' button is not working when performing a 'Legal research' or 'deep search'.

The part where they are visible they are very small - they should be part of the summary of the case

I was trying to find my ticket for the event on my email and the search function didn't find it. (2 weeks old) I had to go to google, and open it from there.

When selecting a template after recording a voice note the cards are too big on mobile phone specially (plus the note should be already saved)

On mobile it blocks the view. It should be a drop-down (up)

Customer reports that an audio file, over 30 minutes in length, was transcribed for only 11 minutes, resulting in significant missing content. The transcription was performed using the 'File -> Transcribe audio -> custom template' process, with settings to identify 2 speakers, light text edit, and add timestamps. The admin has requested the audio file for testing.