Feedback from Palma & Fontana on V3

Feedback following a call this morning with Me Fontana (Palma & Fontana law firm).

Since the release of V3, they’ve been quite unhappy because they feel there have been several regressions, especially around the dictation/export workflow.

Their main issue is the removal of the direct email export button after a dictation. Previously, they could send a dictation to their mailbox in one click so that secretaries could immediately process and format it. Today, they feel the workflow has become much more manual and cumbersome.

As a result, they and some associates have gone back to using their old dictaphone/workflow for dictations.

Main needs identified:

• bring back a simple and fast email export flow

• ideally add a “Send to secretary” type button

• maintain a smooth workflow for secretaries who do not use Whisperit

Positive point: they really like the new legal assistant/research features in V3. The frustration is mainly focused on the dictation → email export workflow.