Customer Jérôme reports that a specific chat thread (URL: https://whisperit.ai/protected/assistant/0261e881-3974-4e96-a5a7-cdcc0020798e) has been unresponsive for several days. The customer initiated a new chat due to the length and unresponsiveness of the original thread. Jérôme also notes that the system experiences significant slowdowns with dense chats and requests information on upcoming technical improvements in this regard. The customer asks if Whisperit can refresh the page on their side.